Refund Policy

You are entitled to cancel Your order for a full refund up until the point of shipping. Please note, we typically process orders within 24 hours, so it is imperative that you reach out to cancel shipment as soon as possible.

In order to exercise Your right of cancellation, You must inform Us of Your decision by means of a clear statement. You can inform us of your decision by:

• By email: hello@benedlife.com

Shipping Details

Bened Life PS128 ships via overnight (USA), or 3-6 day (International) UPS insulated packaging with ice packs. It is common for the ice packs to arrive melted, but the insulation of the packaging helps keep the temperature ideal to preserve maximum potency.

We recommend that you refrigerate Bened Life PS128 (formerly Solace). Nonetheless, PS128 can be stored at or below room temperature (77° F) for 30 days without significantly affecting potency. Overages are included at time of manufacture to account for loss during transport and storage. Furthermore, PS128 maintains approximately 50% CFU count after 2 weeks at 99° F and can withstand heat for a short time period without significant loss of potency. Orders generally ship the same day or by the next day. Orders not shipped by Thursday will generally ship out by the following Monday to Thursday.

For urgent orders or special requests such as requiring a signature for delivery, please email hello@benedlife.com

PO Boxes Shipments

PO Boxes are not eligible for overnight delivery.

International Shipments

International shipments may be subject to import taxes, customs duties, and/or fees imposed by the destination country. The above charges are not included in the product or shipping costs and are the buyer’s responsibility. Please find all T&C’s here.