Shipping policy

Shipping Details

You can expect to receive your order within 3-7 business days. Neuralli™ ships expedited via UPS in insulated packaging with ice packs. Orders not shipped by Wednesday will generally ship out by the following Monday to avoid weekend delays.

For urgent orders or special requests such as requiring a signature for delivery, please email [email protected].

Ice packs may arrive melted. They are added to reduce overall temperature exposure during travel, but Neuralli does not need to arrive cold. Neuralli can travel at temperatures up to 99° F and may arrive warm to the touch.

We recommend that Neuralli be refrigerated to guarantee the highest quality through its best by date. Each Neuralli capsule includes an extra amount of PS128™ added at the time of production to account for any loss that may occur during transport and storage.

 

International Shipments

Shipments outside the USA, including Canada, are subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges are included at checkout for most countries, and are the buyer’s responsibility. Import taxes, customs duties and other fees are not included at checkout for: India.
Please find all Shipping Policies here.